Convert any video to dvd with burning video converter software!

Please feel free to contact us whenever you have any questions or suggestions.

Technical Support: support@dvdcreatorplus.com
If you have problems or questions about using DVD Creator Plus, let us help you.

Sales: sales@dvdcreatorplus.com
If you have problems or questions about ordering DVD Creator Plus, let us help you.

Normally we will reply to you within 24 hours. Before sending us an email, please read our latest Online FAQ to see if your question has been answered here.

FAQ:


  1. Why I can't add the video file to the source files list (?)
  2. How to create my own personalized DVD menu with DVD Creator Plus (?)
  3. Can I save the output DVD structure on hard disk and build it on DVD disc later (?)
  4. How long does it take to convert my video movies into DVD (?)
  5. What is (Video) DVD (?)
  6. What is 'Codec' (?)
  7. What is .IFO file (?)
  8. What is .VOB file (?)
  9. What is .BUP file (?)
  10. What is NTSC(PAL) video standard (?)
  11. What's Divx (?)
  12. How to report bugs (?)
  13. How to buy (?)
  14. Is online order secure (?)
  15. What happens after I place the order (?)
  16. What are the systems supported (?)
Why I can't add the video file to the source files list?
DVD Creator Plus supports many video formats to DVD such as Avi, Wmv, Asf, Divx, Xvid, Rm, Rmvb, Mov, Mp4, Mpeg, Flv, etc. You should install the codec of the video firstly. Click here to see how to install all the supported video codec.

How to create my own personalized DVD menu with DVD Creator Plus?
Click here to see details.

Can I save the output DVD structure on hard disk and build it on DVD disc later?
Yes, you can. Select "Create Video DVD" on the main window, and at the "Burn Video DVD" step, do not insert a blank in the burning device and click "Start Burning" button. Ignore the "no disc" warning and click "Continue (OK)" button. At the log window, you will see the "VIDEO_TS" folder location where the output DVD files (*.ifo;*.bup;*.vob) will be. Later, you can burn this files on a blank either using DVD Creator Plus (select "Video DVD Burner" at the beginning) or other dvd burning software, such as Nero.

How long does it take to convert my video movies into DVD?
This depends on the movies' length, your computer's configurations, your burning device's speed and software enviornment (such as the video decoder codec's speed). DVD Creator Plus uses our fast DVD Mpeg-2 Encoder, which bases on MMX-SSE & 3DNow! technology, so it's almost the world's fastest dvd converting tool. As our best test, it takes only 23 minutes for an hour's movie to be converted to DVD video files (P4 3.0GHz, 1GB RAM).

What is (Video) DVD?
DVD (commonly "Digital Versatile Disc", previously "Digital Video Disc") is an optical disc storage media format that can be used for data storage, including movies with high video and sound quality.

What is 'Codec'?
Abbreviation for compressor/decompressor. Codecs are various types of computer algorithms that are applied to audio, video, and image files to compress the size of the files.

What is .IFO file?
The .IFO (and backup .BUP) files contain menus and other information about the video and audio.

What is .VOB file?
VOB files (for DVD-Video) are MPEG-2 program streams with additional packets containing navigation and search information.

What is .BUP file?
Backup file of the .IFO file.

What is NTSC(PAL) video standard?
NTSC: Short for National Television System Committee. The NTSC is standard for television defines a composite video signal with a refresh rate of 60 half-frames (interlaced) per second. Each frame contains 525 lines and can contain 16 million different colors.

PAL: Short for Phase Alternating Line, the dominant television standard in Europe. The United States uses a different standard, NTSC Whereas NTSC delivers 525 lines of resolution at 60 half-frames per second, PAL delivers 625 lines at 50 half-frames per second. Many video adapter that enable computer monitor to be used as television screens support both NTSC and PAL signals.

What's Divx?
DIVX is the "MP3" for movie. You get the same video quality as DVD while keep 1/10 of the size. You can play DIVX in your computer or share it in Internet. Some up-to-date DVD players can now play DIVX movie as well.

How to report bugs?
Please email any bugs or suggestions to support@dvdcreatorplus.com.

How to buy?
Please click here for detail.

Is online order secure?
Yes, it is of 100% security.

What happens after I place the order?
You will receive an email confirming your order shortly after sending the online order form. Your registration name and code will be included in this email. Just enter them in the Software Registration window, and then your copy of DVD Creator Plus will become a full version.

What are the systems supported?
DVD Creator Plus can work well on Windows ME, NT, 2000, XP, 2003 systems with Microsoft DirectX8.0 or later intalled.

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